amjilli Privacy Policy

1. Information We Collect

When you register an account on amjilli, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your GCash or Maya account reference and bank details where applicable, though we do not store full card numbers on our servers. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall user experience for Filipino players.

2. How We Use Your Information

The personal data we collect is used primarily to operate and maintain your amjilli account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We use your contact details to send important account notifications, security alerts, and updates about platform changes — we do not send unsolicited marketing messages without your consent. Technical and behavioural data is used to monitor platform performance, investigate potential fraud or account misuse, and comply with our obligations under Philippine law. We may also use aggregated, anonymised data to analyse usage trends and improve our services, but this data cannot be used to identify individual players. Your information is never sold to third parties for commercial purposes.

3. Sharing of Your Data

amjilli shares your personal data only with trusted third parties who are essential to delivering our services, including payment processors, identity verification providers, and cloud infrastructure partners. All third-party service providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We do not share your personal information with advertisers or data brokers under any circumstances.

4. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our internal compliance obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory requirements. Technical logs and session data are retained for shorter periods, generally between 90 days and 12 months, depending on the type of data and its purpose. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of certain data by contacting our support team, subject to our legal obligations.

5. Cookies and Tracking

The amjilli platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We also use analytics cookies to understand how Filipino players navigate the site, which helps us identify areas for improvement. You can manageyour cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to log in or use the core features of the platform. For more details on the specific cookies we use, please contact our support team at [email protected].

6. Security of Your Data

amjilli takes the security of your personal information seriously and implements industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law and within the timeframes required.

7. Your Rights as a Filipino Player

Under applicable Philippine data protection law, including the Data Privacy Act of 2012, you have a number of important rights regarding your personal data held by amjilli. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a commonly used format. You also have the right to request correction of any inaccurate or incomplete information, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team directly at [email protected] and we will respond within the timeframe required by law.

8. Children's Privacy

The amjilli platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend the account and delete the associated data. Parents or guardians who believe their child may have accessed the platform should contact us immediately at [email protected] so we can take prompt action. We encourage responsible use of the platform and support all efforts to prevent underage access to online gaming services in the Philippines.

9. Changes to This Privacy Policy

amjilli reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, the updated policy will be published on this page with a revised effective date, and registered players will be notified via email or an in-platform notification. Your continued use of the platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage all Filipino players to review this page periodically to stay informed about how we protect their data. If you have any questions or concerns about this policy or how your data is handled, please do not hesitate to reach out to our support team.